Service Level Management / Six Sigma

Common features of Six Sigma projects include reducing the variability of cycle times and assuring input materials integrity by creation of more mature processes.

Accurate cycle-time data has been difficult or expensive to obtain, but now with RFID technology, accurate and timely service level conformance data is readily available. In addition it is imperative to avoid introduction of improper (expired or rejected) materials into production processes.

InSync’s Service Level Management application enables a customer to identify/select specific processes for monitoring and measurement of cycle times, input negotiated vendor commitments, and create periodic or ad-hoc reports showing the planned and achieved timing distributions, suitable for vendor feedback and performance reviews. And by monitoring critical material stocks, a better-controlled process can reduce the risk of defective inputs.